Policies
Thank you for choosing Be Well Bodywork as your massage and bodywork provider. In order to provide the best service possible to clients, these policies have been implemented:
Cancellation & No Show
We require at least 24 hours notice to cancel an appointment. Clients who cancel an appointment with less than 24 hours notice will be billed 50% of the price of the scheduled service. Clients who do not show up for a scheduled appointment or notify us in advance will be billed for the full price of the scheduled service. We understand that emergencies and illnesses can arise, therefore last minute cancellations due to things such as verifiable emergencies, illnesses or inclement weather will generally not result in any missed session charges, however this is to be determined at the practitioner's discretion.
1
All scheduled appointments will end at the scheduled ending time in order for us to stay on schedule. Clients who arrive late to their scheduled appointment will be charged for the full session and will not receive a time extension. For your initial appointment, please arrive at your scheduled appointment time; time has been included in your appointment time to allow you to complete the Client Intake Forms. For all other appointments, please arrive at your scheduled appointment time.
2
Late Arrival
Only professional massage and bodywork services for relaxation or therapeutic purposes are offered at this massage practice. Massage services will be terminated immediately in the event of inappropriate conduct of any kind. This includes harassment, threatening speech or behavior, sexual advances or requests, or disrespectful actions or language. A session will not be conducted if the client is under the influence of drugs or alcohol. If the massage is terminated for any of these reasons, full payment for the scheduled session is still required.
3
Massage Termination
Clients will be appropriately draped with a sheet and/or towel at all times during their massage. Only areas of the body that are currently being treated will be undraped. The breast and genital areas will always remain draped and are never massaged.
4
Draping
Please refrain from applying fragrances in the form of lotions, perfumes, colognes, essential oils, etc. prior to your appointment. Additionally, please do not use self-tanner products of any kind, including tinted lotions, within 72 hours of your appointment; they can stain and ruin sheets. A client will be billed a fee of $35 for replacement sheets if self-tanner products are used and do not wash out.